Carmel has worked with clients in the hotel and leisure, retail, financial services and mining industries. She is most fulfilled by working in-depth with a few clients across all our offerings including assessment, coaching, team work, leadership development and broader OD interventions. She is particularly interested in understanding systems and organisational change which she applies to her coaching and OD work. Prior to joining YSC in 2002, Carmel worked for Monitor Company, a US based strategy consultancy. She specialised in customer segmentation and organisational design working in the Johannesburg, London and Athens offices. She also headed up the Professional Development of consultants throughout Europe and Africa. She holds a psychology and business degree from the University of the Witwatersrand in South Africa. She has also completed a masters degree at the Tavistock Clinic focusing on the psychodynamic and systemic understanding of groups and organisations.